Third Time’s The Harm

Dear Vons:

Two weeks ago while checking out, I was given what amounts to an IOU from the cashier for two admissions to the new Ice Age movie. I was given the IOU instead of the actual tickets because the store had not yet received its allotment at that time. I was told to bring the IOU with me on my next visit to the store and I would be given the tickets then.

Last Friday I did this and the cashier told me the tickets still had not arrived and asked the manager when they were expected. He shrugged and suggested I try again next visit, which was today. Again I presented the IOU and again I was told the tickets were not available and to try again another time.

I told the cashier that I have a better idea… that Vons could go ahead and keep their phantom tickets, and that whatever the foul-up was I hated the feeling of having to repeatedly beg for something I didn’t want in the first place. Then I kindly demanded she dispose of the IOU and I left. I am a longtime Vons customer and as such you might want to pass this along to whoever’s in charge of promotions because trust me, the next time I encounter any sort of give-away at Vons where the only thing I’m given is the run-around, that will be the last time I shop at your stores.

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Will Campbell arrived in town via the maternity ward at Good Sam Hospital way back in OneNineSixFour and has never stopped calling Los Angeles home. Presently he lives in Silver Lake with his wife Susan, their cat Rocky, dogs Terra and Hazel, and a red-eared slider turtle named Mater. Blogging since 2001, Will's web endeavors extend back to 1995 with, a comprehensive theater site that was well received but ever-short on capital (or a business model). The pinnacle of his online success (which speaks volumes) arrived in 1997, when much to his surprise, a hobby site he'd built called VisuaL.A. was named "best website" in Los Angeles magazine's annual "Best of L.A." issue. He enjoys experiencing (and writing about) pretty much anything creative, explorational and/or adventurous, loves his ebike, is a better tennis player than he is horr golfer, and a lover of all creatures great and small -- emphasis on "all."